Last Updated: September 18, 2026

1. Agreement to Terms

By accessing or using siteonelink.com (the “Website”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Website. These terms apply to all visitors, customers, and others who access the Website.

2. Business Information

SiteOneLink is an online retail business operating from 3290 Annandale Rd, Falls Church, VA 22042, United States. Our business hours are Monday through Friday, 9:00 AM – 6:00 PM EST. You may contact us at info@siteonelink.com or +1 703-474-0738.

3. Products and Pricing

All product descriptions, images, and specifications on the Website are provided as accurately as possible. However, we do not warrant that product descriptions or other content are error-free. Prices are listed in U.S. Dollars and are subject to change without notice. We reserve the right to correct any pricing errors and to cancel orders placed at an incorrect price.

4. Orders and Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud. If we decline your order after payment has been processed, we will issue a full refund.

5. Payment

Payment must be made in full at the time of order placement. We accept Visa, MasterCard, and PayPal. By submitting payment information, you represent that you are authorized to use the payment method provided. All payment processing is subject to the terms of the respective payment provider.

6. Shipping and Delivery

Shipping terms are governed by our Shipping Policy. Delivery timeframes are estimates only and are not guaranteed. We are not liable for delays caused by carriers, weather, or other events beyond our reasonable control.

7. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy. By placing an order, you acknowledge that you have read and agree to the terms of that policy.

8. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of SiteOneLink or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, distribute, or create derivative works from any content on the Website without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, SiteOneLink shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or any products purchased through it. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Virginia.

11. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes your acceptance of the revised terms.

12. Contact

  • Email: info@siteonelink.com
  • Phone: +1 703-474-0738
  • Address: 3290 Annandale Rd, Falls Church, VA 22042, United States